INDUSTRIES SERVED

  • Banking
  • Insurance
  • Travel
  • Utilities
  • Healthcare
  • Payroll
  • HR
  • Telecom

IPABOTS – Industry Experience

IPABOTS deliver the best-in-class RPA and Cognitive solutions to different industries with an objective to achieve success in their automation strategy, enhance their productivity and cost efficiency. Our solutions combine deep domain knowledge, and strategic program and process management experience with consulting, technology, and proven integration and support capabilities.

RPA is a powerful technology that can be applied to any industry sector to automate simple rule-based tasks to complex decision making tasks. RPA and cognitive technologies are industry agnostic. However, implementing it require expertise, tools knowledge, and an ability to quantify the return on investment.

IPABOTS is helping clients in different industries who uses the back office to operate their day to day business. We have built our expertise in key domains like Banking and Insurance.

In every industry, there are different processes that can benefit from robotic process automation and cognitive automation technologies. The following details illustrate just some of the major use cases that IPABOTS team have experience, domain knowledge and helping organizations from use case identification to successful implementation.

Banking

RPA & Cognitive automation can be applied to most of the processes within the Banking domain, but the most feasible scenarios where these solutions can mark a difference are the data validations, data migration between applications, customer account management, report creation, comparing mortgage values across cities, form filling, financial claim processing, updating loan data and backing up teller receipts.

These are the sample use cases that IPABOTS have experience implementing in the Banking industry.

  • Customer Service
  • Account Maintenance
  • Finance & Accounting
  • Compliance & Risk Management
  • Wealth Management
  • Credit Card Operations

Insurance

RPA & Cognitive automation can be applied to most of the processes within the Insurance domain, but the most feasible scenarios are those where these solutions flourish – as like the scenarios mentioned here from the Insurance domain, to automate the administrative and customer service activities related to receiving, reviewing, analyzing and remitting claim.

These are the sample use cases that IPABOTS have experience implementing in the Insurance industry.

  • Claims Notification
  • Claims Registration
  • Claims Payment
  • Master Data Management
  • Dispute Processing
  • Finance & Accounting
  • Policy Loading

Retail & Manufacturing

RPA & Cognitive automation can be applied to most of the processes within the Retail domain as well, ranging from extracting product data from manufacturer’s websites, automatic online inventory updating, importing website and email sales, ERP Automation, automation of logistics data, data monitoring, and product pricing comparisons.

These are the sample use cases that IPABOTS have experience implementing in the Retail industry.

  • Returns Processing
  • Workflow Management
  • Fulfillment &inventory updating
  • Customer support management
  • ERP Management
  • Marketing and Consumer Behavior Analysis
  • Logistics and Supply Chain Management

Telecom

RPA & Cognitive automation can be applied to most of the processes within the Telecommunications domain, but the most feasible scenarios where these solutions can flourish are the Consolidation of client phone systems, take backup information from the client systems, Uploading the necessary data on a regular basis for the clients to take advantage from, check for the competitor pricing on regular intervals, collecting details on the phone manufacturing information and the like.

These are the sample use cases that IPABOTS have experience implementing in the Telecom industry.

  • Asset Management
  • Field Support
  • Fulfillment
  • Enterprise Management
  • Regulatory & Compliance
  • Finance & Accounting
  • Interface Processing

Healthcare

RPA & Cognitive automation can be applied to most of the processes within the Healthcare domain as well, ranging from the patient registration processes to the patient data migration, patient data processing, reporting for doctors, medical bill processing, insurance data automation and claim processing, triggering emails from medical billing systems, claim status and eligibility automation, and patient record storage.

These are the sample use cases that IPABOTS have experience implementing in the Healthcare industry.

  • Insurance claims processing
  • Patient registration and records management
  • Fraud and waste and management
  • Revenue cycle and Billing
  • Claims administration
  • Clinical documentation
  • Medicare billing and compliance

HR & Payroll

RPA & Cognitive automation can be applied to most of the processes within the organization’s HR & Payroll departments, ranging from resource recruitment, onboarding, payroll and tax processing.

These are the sample use cases that IPABOTS have experience implementing in the HR & Payroll industry.

  • Recruiting and Onboarding
  • Employee file management, policies, and Separation
  • Time Entry Automation
  • Access Management
  • Tax processing
  • Benefits Claims management & processing

As a leader in intelligent process automation, IPABOTS offer various services in each industry with an objective to achieve success in their automation strategy.